You sign up, you try us out for 7 days, and you cancel if you decide it's not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Kimp. Our service is delivered month-to-month for a flat monthly rate.

So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.

Below are  guidelines for the trial as well as some tips to help you determine if Kimp is right for you:

During your trial you can make 3 requests to test our service, workflow and design quality

Please note 1 request = 1 design

During your trial, you will receive designs with a watermark on it and you will not receive source files and/or print-ready files. After you start a full subscription, you will receive source files and/or print-ready files for all trial work and projects going forward.

The following requests are not fulfilled during trials: Resizing of banners (web or social media) Logo designs, Brand Mascots, Brand Characters, Landing Page designs, Presentation designs and Ebook designs

We do not fulfill logo requests, brand mascots, or brand characters during trials as they involve vague or unclear briefs since brand guidelines aren't yet available. Logos, brand mascots and/or brand characters often require many revisions as clients consider different options for how they want their branding to look. This again means that the trial often doesn't allow enough time for a client's branding process.

In addition, over time we've found that many clients who request a logo, brand mascot, or brand character during the trial period are often just looking to get some branding completed, on a complimentary basis, and don't actually have recurring design needs. This is why we've implemented the policy regarding logos, brand mascots, and brand characters during the trial period.

We do not fulfill landing page, presentation and ebook requests because they involve complex or lengthy briefs, and don’t allow you to assess Kimp based on completed outputs.

The following requests are limited during trials: illustrations. During your trial you may request one simple illustration. Complex illustrations are not included during the trial.

Please refer to our FAQ on the types of designs Kimp can create for ideas on what to request during your trial: https://support.kimp.io/en-us/article/what-kind-of-designs-can-kimp-create-1x02okf/

We recommend making your 3 requests all at once so that we can ask for clarification and then work through them, and any revisions you’ll require, as quickly as possible. This way you'll get a good sense of what working with your Kimp Team is like. And you'll be able to make a confident decision within your 7 day trial about whether you'd like a full subscription.
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